Message-ID: <23465378.1075841671448.JavaMail.evans@thyme> Date: Fri, 9 Mar 2001 00:15:00 -0800 (PST) From: enron.announcements@enron.com To: houston.report@enron.com Subject: Weekend Outage Report for 3-9-01 through 3-12-01 Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Enron Announcements X-To: Houston Outage Report X-cc: X-bcc: X-Folder: \kate symes 6-27-02\Notes Folders\All documents X-Origin: SYMES-K X-FileName: kate symes 6-27-02.nsf ------------------------------------------------------------------------------ ------------------------ W E E K E N D S Y S T E M S A V A I L A B I L I T Y F O R March 9, 2001 5:00pm through March 12, 2001 12:00am ------------------------------------------------------------------------------ ------------------------ SCHEDULED SYSTEM OUTAGES: ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. AZURIX: No Scheduled Outages. EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages. EDI SERVER: No Scheduled Outages. ENRON NORTH AMERICAN LANS: No Scheduled Outages FIELD SERVICES: No Scheduled Outages. INTERNET: No Scheduled Outages. MESSAGING: No Scheduled Outages MARKET DATA: No Scheduled Outages. NT: No Scheduled Outages. OS/2: No Scheduled Outages. OTHER SYSTEM: Impact: All Enron Domains Time: Wed 3/7/2001 at 12:00:00 PM CT thru Fri 3/16/2001 at 5:00:00 PM CT Wed 3/7/2001 at 10:00:00 AM PT thru Fri 3/16/2001 at 3:00:00 PM PT Wed 3/7/2001 at 6:00:00 PM London thru Fri 3/16/2001 at 11:00:00 PM London Outage: Net IQ installation to the ENW networks Environments Impacted: All Purpose: To improve up-time and application monitoring and performance. Long term, this product will replace NetHealth. Backout: Remove the Agent that gets installed on the local machines. Contact(s): John Setliff 713-345-3186 877-342-3093 Keith Meurer 713-853-1743 Impact: CORP Time: Sat 3/10/2001 at 6:00:00 PM CT thru Sat 3/10/2001 at 11:45:00 PM CT Sat 3/10/2001 at 4:00:00 PM PT thru Sat 3/10/2001 at 9:45:00 PM PT Sun 3/11/2001 at 12:00:00 AM London thru Sun 3/11/2001 at 5:45:00 AM London Outage: TAGG/ERMS Table Reorg Environments Impacted: ENA Purpose: To bring down highwater marks on active tables after massive delete was performed Backout: Restore backup tables Contact(s): Alex Hsieh 713-853-6561 713-288-1779 Impact: CORP Time: Fri 3/9/2001 at 7:00:00 PM CT thru Fri 3/9/2001 at 7:15:00 PM CT Fri 3/9/2001 at 5:00:00 PM PT thru Fri 3/9/2001 at 5:15:00 PM PT Sat 3/10/2001 at 1:00:00 AM London thru Sat 3/10/2001 at 1:15:00 AM London Outage: Tibco Rendezvous Client update Environments Impacted: All Development Groups. Sitara, TDSLaunchpad, TDSTradeBlotter, Unify, Enpower, Equity Trading System, QuickTrade, & Moneypenny Purpose: New in House development has been started using the new client. Tibco v 5.x is not supported under Windows 2000 Backout: replace \\enehou-appw1\apps_admin\scripts\tibco.vbs with \\enehou-appw1\apps_admin\scripts\Scripts to Delete\tibco.vbs Edit \\enehou-appw1\apps_admin\scripts\SetupSvc\SetupSvc.ini. Change the entry for tibco to Tibco="%szAppinst%\Tibco\5.2\Tibco_LM.exe" Contact(s): Michael S White 713-398-6602 713-708-9841 Impact: CORP Time: Fri 3/9/2001 at 6:00:00 PM CT thru Fri 3/9/2001 at 8:00:00 PM CT Fri 3/9/2001 at 4:00:00 PM PT thru Fri 3/9/2001 at 6:00:00 PM PT Sat 3/10/2001 at 12:00:00 AM London thru Sat 3/10/2001 at 2:00:00 AM London Outage: Gigabit migration for server lima. Environments Impacted: UNIX Users Purpose: Complete the migration from EB34 to Ardmore. This server was to move to a gigabit NIC when it was migrated 1 month ago. The interface was not ready. Backout: Change the primary interface back to the 100MB NIC and reboot. Contact(s): Malcolm Wells 713-345-3716 Impact: TDSPROD Time: Sat 3/10/2001 at 9:00:00 AM CT thru Sat 3/10/2001 at 9:05:00 AM CT Sat 3/10/2001 at 7:00:00 AM PT thru Sat 3/10/2001 at 7:05:00 AM PT Sat 3/10/2001 at 3:00:00 PM London thru Sat 3/10/2001 at 3:05:00 PM London Outage: TDSPROD Environments Impacted: PDS/OAS Purpose: Unable to allocate more space, due to present datafiles existing on disks that are 95% full and higher, and we have reached the maxium number of datafiles allowed by the database. The database will only be down for less than a minute. Backout: Contact(s): Neil Leininger 713-345-3518 SITARA: No Scheduled Outages. SUN/OSS SYSTEM: No Scheduled Outages. TELEPHONY: No Scheduled Outages TERMINAL SERVER: No Scheduled Outages. UNIFY: No Scheduled Outages. ------------------------------------------------------------------------------ ------------------------------------------------------- FOR ASSISTANCE (713) 853-1411 Enron Resolution Center (713) 853-5536 Information Risk Management Specific Help: Unify On-Call (713) 284-3757 [Pager] Sitara On-Call (713) 288-0101 [Pager] RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager] OSS/UA4/TARP (713) 285-3165 [Pager] CPR (713) 284-4175 [Pager] EDI Support (713) 327-3893 [Pager] EES Help Desk (713)853-1741 OR (888)853-9797