Message-ID: <2397428.1075860237479.JavaMail.evans@thyme>
Date: Tue, 19 Dec 2000 10:06:00 -0800 (PST)
From: jerome_alder@dell.com
To: mark.taylor@enron.com
Subject: Dell online order
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>
>
> DELL & ENRON ClickAtHome ORDER CONFIRMATION
>
> Thank you for your Enron ClickAtHome order!  Please read and retain this
> e-mail for your records.  It contains important information relating to
> your order that should be used in any future communications with Dell.
>
> Your Dell customer number is:  12213206
>
> Your order number is:  487466013, 487466021 (printer)
>
> Your total "Out of Pocket" amount:  $1092.53
> The total "Out of Pocket" amount includes upgrade costs, shipping and
> taxes.
>
>
> Your Online Sales Point of Contact:
> We are here to assist you with your order if needed. Our office hours are
> Monday- Friday, 8am-7pm Central Standard Time.  You can reach our office
> by calling 1-866-220-3355 or through e-mail at:
> US_EPP_Clickathome@dell.com <mailto:US_EPP_Clickathome@dell.com> .
>
> Estimated Ship Date:
> We estimate that your order should be shipped on or before 0104/00.
> Although we do not anticipate a delay in your order, we cannot guarantee
> the shipping date as we occasionally run into unexpected delays in
> manufacturing.  Your order is being shipped to you under Dell's terms and
> conditions of sale found at: www.dell.com <http://www.dell.com>.
>
> Total Satisfaction Policy:
> If you wish to cancel your order for any reason within 30 days, we'll
> refund amounts paid by you, minus shipping costs, no questions asked.  You
> are responsible for the cost of shipping your system back to us.
>
> How to Check Order Status:
> If you would like to check the status of your order, please call Dell's
> automated order status inquiry system at:  1-800-433-9014, or visit Dell's
> Order Status Page at: <http://wwwapp.us.dell.com/us/en/ordstat/index.asp>.
>
>
> You can also register to have Dell e-mail you when your order is shipped,
> by going to:
> <http://wwwapp.us.dell.com/us/en/ordstat/watchreg.asp?ordnum>.
>
> How to reach a Technical Support Representative:
> Once you have received your equipment, if you need to contact a Dell
> technical support representative, please call 1-866-220-3355, option 3.
> You will be asked to give your "Service Tag Number".  The "Service Tag
> Number" is a five digit alphanumeric number written on the white bar code
> label on the back of the system.  Please have this number ready before you
> contact the technical support representative.
>
>
> Thank you for participating in the Dell/ Enron ClickAtHome program.  It is
> my pleasure to work with you.
>
> Sincerely,
>
>
>
> Jerome Alder
> Dell Sales Rep.
> EPP
> 1-800-695-8133
> Ext. 49761
> Email:Jerome_Alder@Dell.com
>
>