Message-ID: <23046737.1075858612744.JavaMail.evans@thyme>
Date: Mon, 24 Sep 2001 12:38:54 -0700 (PDT)
From: fred.philipson@enron.com
To: legal <.taylor@enron.com>
Subject: SLA for Global View Software
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Hi Mark,

Attached is a Service Level Agreement for our deal with Global View Software.  Forthcoming will be two attachments - one that gives EOL contact names and numbers and one that outlines the hardware in detail.  I assume that neither will have any bearing on the SLA.  We would like to see it turned around in a week or so if at all possible.  Global View actually has the hardware and we are in the middle of some user acceptance testing.  Please give me a call if any questions.

Thanks,

Fred Philipson
5-9323