Message-ID: <31817374.1075858603027.JavaMail.evans@thyme> Date: Tue, 25 Sep 2001 09:26:56 -0700 (PDT) From: legal <.taylor@enron.com> To: mark.greenberg@enron.com Subject: FW: SLA for Global View Software Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Taylor, Mark E (Legal) X-To: Greenberg, Mark X-cc: X-bcc: X-Folder: \MTAYLO1 (Non-Privileged)\Taylor, Mark E (Legal)\Sent Items X-Origin: Taylor-M X-FileName: MTAYLO1 (Non-Privileged).pst Do you have time to look at this? -----Original Message----- From: Philipson, Fred Sent: Monday, September 24, 2001 2:39 PM To: Taylor, Mark E (Legal) Subject: SLA for Global View Software Hi Mark, Attached is a Service Level Agreement for our deal with Global View Software. Forthcoming will be two attachments - one that gives EOL contact names and numbers and one that outlines the hardware in detail. I assume that neither will have any bearing on the SLA. We would like to see it turned around in a week or so if at all possible. Global View actually has the hardware and we are in the middle of some user acceptance testing. Please give me a call if any questions. Thanks, Fred Philipson 5-9323