Message-ID: <5636019.1075851847472.JavaMail.evans@thyme>
Date: Sat, 25 Nov 2000 19:01:00 -0800 (PST)
From: karl.peterson@hotwire.com
To: kim.ward@enron.com
Subject: Thank you from Hotwire
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Dear Kimberly,

I'd like to extend a special thanks to you for being one of Hotwire's first 
air travel customers.  I hope you enjoyed your travel-buying experience at 
Hotwire - and I look forward to building a lasting relationship.

The best is yet to come at Hotwire.  We've dedicated ourselves to making our 
service even better. Technical and customer service enhancements are 
currently underway to ensure our site is reliable and easy to use.  
Additionally, we will be extending Hotwire's travel savings to international 
flights, hotels and rental cars in the near future.

Our mission is to make it easy for you to save money on travel by providing 
great deals on the best brands.  Please feel free to drop me a line at 
karl.peterson@hotwire.com to tell me how Hotwire can better achieve this 
goal. Once again, thank you for your support.  I hope that you'll return to 
Hotwire to let us save you more money on future travels.

Happy travels,
Karl Peterson
CEO and Co-founder, Hotwire

P.S.: Since you're one of Hotwire's first customers, we especially value your 
opinions and feedback.  I'd like to invite you to join the Hotwire Advisory 
Panel.  We'll occasionally ask panel members for their opinions about Hotwire 
- what's working, what's not working, ideas for changes and your thoughts 
about upgrades we're considering. If you're interested in participating, 
email cheryl.law@hotwire.com.