Message-ID: <11969895.1075863311954.JavaMail.evans@thyme> Date: Tue, 10 Jul 2001 13:07:49 -0700 (PDT) From: david.steiner@enron.com To: center.dl-portland@enron.com Subject: **Information Only** Internet and Email Outage Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Steiner, David X-To: DL-Portland World Trade Center X-cc: X-bcc: X-Folder: \Williams III, Bill (Non-Privileged)\Bill Williams III X-Origin: Williams-B X-FileName: Williams III, Bill (Non-Privileged).pst All We had 2 service outages today, the External Internet and Email both became unavailable at about 11:00 am today, service was restored in after about 15-20 minutes. The fact that both services went down at the same time is only coincidence. Below are the basic causes for the outages: The Internet outage was caused by an error in one of our Network Routers. The device was rebooted and service was restored. The Email outage was caused by a bug in Exchange that is remedied by rebooting the server. Sorry for the inconvenience these outages may have caused. Dave Steiner